Contact Frost’s Nurseries

Small orders will be delivered in a cardboard box by Parcelforce. Larger
orders will be safely packaged on a pallet and delivered by our transport partners.

Customers are not required to be in during the delivery as long as they are aware that
we cannot be held responsible for any damage that may occur after the delivery has
taken place.

At certain times of the year the trees and plants that you buy from us may not look exactly like the images shown on our website. This may be due to deciduous leaves falling, or the plant finishing flowering. There will always be some natural variation, however, we aim to make sure that at least one of the pictures shown will be a true representation of the plant/tree that you are purchasing. Trees and shrubs in excess of 2 metres may need to be trimmed in order to comply with transportation restrictions. Should your order be affected, we will contact you at the earliest opportunity.

Trade customers can apply for an account via the ‘Your Account’ button at the top of the home screen. New trade customers will need to fill out our online application form with their business details and also upload evidence of trade status (e.g. business card, letter header, commercial invoice).

After we have received your completed application form, you will be contacted by a member of our admin team.

We welcome visits to our Nursery, our opening hours are;

• Monday to Friday: 8.00am-4.30pm
• Saturday & Bank Holidays: 8:30am-4.00pm
• Sunday: Closed

Our office can be contacted on 01949 21404 or alternatively you can e-mail us at info@dwfrost.com.